KIM - nice to meet you 🌟

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Contact Information

About Me

Hello! I’m Kim, a UX Project Manager with a background in IT sales and international client relations. For the past three years, I’ve led cross-functional teams to create user-focused solutions. Having lived in Japan for a decade, I’m fluent in Japanese and bring a multicultural perspective to my work. Beyond the office, I enjoy nature, cooking, and singing at home. I am currently working at Recursive involved in sustainability projects that help save water. I want to make tap water drinkable for everyone.

Education

  • Degree: Bachelor of Arts (English Literature)
  • Institution: Thammasat University
  • Year: 2011

  • Details: English Literature, American Literature, Literary Theory and Criticism, Cultural Studies.

  • Degree: Web Development
  • Institution: LeWagon
  • Year: 2022
  • Details: 9-week full-time intensive coding bootcamp learning HTML, CSS, Bootstrap, JavaScript ES6, SQL, git, GitHub, Heroku and Ruby on Rails. Designed, implemented and shipped to production a clone of AirBnB and a Rails prototype.

Experience

Project Manager at Recursive

  • Duration: July 2025 – Present
  • Responsibilities:

UX Project Manager at Woven by Toyota

  • Duration: July 2024 – June 2025 *on contract
  • Responsibilities:
    • Led UX research and design strategy for an Advanced Parking Assistance feature.
    • Assisted in user research and translated insights into intuitive product design proposals.
    • Worked closely with UX Designers, Researchers, and Engineers to define and execute feature rollouts.
    • Managed vendor contracts, ensuring timely payments by collaborating with finance and legal teams.

Technical Project Manager, Rakuten Group, Cloud Containers Group

  • Duration: March 2023 – June 2024 *on contract
  • Responsibilities:
    • Defined and managed the product lifecycle for cloud infrastructure solutions, optimizing workflows.
    • Led cross-functional collaboration, resulting in an 85% reduction in cloud cluster deployment time (from 3 months to 2 weeks).
    • Managed departmental billing for cloud platform users by executing scripts and monitoring usage through Grafana; collaborated with the accounting team in India to ensure accurate financial reporting.
    • ​Collaborated with the data center team to provision sufficient bare-metal servers for applications migrating from other platforms.

Junior Project Manager, Netwise

  • Duration: 2022 – 2023
  • Responsibilities:
    • Managed a ÂĄ15M web development product portfolio, ensuring seamless delivery and stakeholder alignment.
    • ​Compiled and delivered social media performance reports to the Dickies marketing team, analyzing viewership metrics and engagement results to inform strategic decisions.
    • Optimized customer service workflows, introducing pre-written Zendesk responses, reducing response time by 33%.

Projects

Advanced Park (Part of Teammate, ADAS)

  • Background: Simplifying the parking process in vehcles, TOYOTA’S ADVANCED PARK is designed to assist the driver with hands-free parking when parallel parking or backing into a parking space, making parking easier for drivers.
  • Technologies Used: Qualitative and qualitative research, 2D design, 3D modeling.
  • Link: Toyota Advanced Park

Rakuten Cloud

  • Background: One click deployment for Rakuten Native Apps. Rakuten Cloud allows you to run, store, and orchestrate edge-level data across thousands of sites—be they retail stores, bank branches, manufacturing facilities, cellular network sites or other. All with the ability to access data in real-time so your cloud can scale with your business.
  • Technologies Used: Kubernetes, Docker, Jenkins,
  • Link: Rakuten Cloud

Dickies Website Japan

  • Background: ​Dickies, established in 1922 in Fort Worth, Texas, began by producing durable bib overalls made from indigo denim and hickory stripe fabrics. Over the years, the brand expanded its workwear line to include coveralls, designed to protect everyday clothing during labor-intensive tasks. Today, Dickies is recognized globally for its commitment to quality and functionality in workwear apparel.
  • Technologies Used: Wordpress, Google ads, Google Analytics, bitly, Line, Facebook, Twitter
  • Link: Dickie’s Japan

Skills

  • Programming Languages: Ruby, PHP, React, HTML, CSS, Python, SQL, Bootstrap, UX, UI, Javascript
  • Frameworks and Libraries: Ruby on Rails, React
  • Tools and Platforms: Git, Heroku, Trello, Jira, Confluence, Figma, Mapbox, Native Cloud
  • Product Strategy & Roadmaps: Agile & Lean Methodologies, MVP Development
  • Collaboration & Leadership: Stakeholder Management, Vendor Management, Resource Allocation, Cross-functional Team Leadership

Honors & Extracurriculars

  • Extracurricular Activity: LOUDEST voice in my shower. đź’– BEST cook in my kitchen. 🍜 BEST dressed in my room. ✌️

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